The Newegg Mall Promise

At NeweggMall.com, we want you to be satisfied when you shop with us. In fact, our product selection and service standards were crafted with that goal in mind. If you should ever find yourself unhappy with your shopping experience, let us know. We're always striving to better our site and would love to hear about what we're doing right — and what improvements we still should make. If, after making a purchase, you have a dispute with a Newegg Mall merchant, we'll be your advocate to try to resolve the situation to your satisfaction.

   Privacy

Your personal information will always be strictly guarded. Safeguarding your information and preserving your trust is our top priority. You can be sure we will never willingly disclose your information to unauthorized third parties. Find out more by reading our Privacy Policy.

   Security

We keep your data away from prying eyes. Your information is encrypted and transmitted using Secure Sockets Layer (SSL) protocol. It's the industry standard for keeping your information safe, which means you can make your purchases with confidence every time.

   The Newegg Standard

All Newegg Mall merchants have been hand-selected for their products and service. This proud standard guarantees that every merchant within our marketplace will provide you with the same first-class service, courtesy and reliability that you've come to expect of the Newegg name. All our merchants have passed our in-depth screening process, so you can be sure that even if you haven't heard of a certain up-and-coming brand before, their products and integrity are to our standards.

Returns and exchanges will be handled directly by individual merchants to facilitate the correct delivery of credits and/or replacement items to you. Tax will be calculated based on the location from which your item is shipped.